Privacy Policy

1. Introduction

MerchX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

When you register on our website, place an order, or subscribe to our newsletter, we may collect personally identifiable information, such as:

• Your name, email address, postal address, phone number, and other contact details
• Company information, including business name, tax identification numbers, and business address
• Payment information (though we do not store complete credit card information)
• Account preferences and settings

2.2 Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our products or services. We store only very limited financial information that we need to process transactions and comply with legal requirements.

2.4 Business Transaction Data

Information related to transactions you conduct through our website, including product specifications, quantity, price, delivery details, and transaction history.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and invoices
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal and regulatory requirements

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Data

You have certain rights regarding your personal information. These include:

• The right to access personal information we hold about you
• The right to request that we correct any inaccurate personal information
• The right to request that we delete your personal information
• The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: privacy@wemerchx.com
Phone: +91 7777919918